Bijli app's Privacy Policy — Your Data, Our Responsibility

1Introduction & Purpose

Welcome to bijli app. We believe that respect for user privacy is the cornerstone of a trustworthy gaming platform. This Privacy Policy applies to the bijliapp.org website and all of its associated services.

Bijli app is a popular online gaming platform offering entertainment options including Slot Games, Live Casino, Fish Games, and Sports Betting. When you use the platform, you share certain information with us — this policy clearly explains how that information is used.

By accessing or registering on bijli app, you are considered to have read and agreed to this Privacy Policy. If anything is unclear, please reach out to our support team directly.

2What Information We Collect

Bijli app collects information in several ways. Some is provided directly by you, while some is collected automatically. Details are outlined below.

3How Your Data Is Used

Bijli app uses collected data only for specific, legitimate purposes. Your information is used for the following.

• To create, manage, and secure your bijli app account.
• To process deposits, withdrawals, and other financial transactions.
• To personalize your gaming experience — including recommending games based on your preferences.
• To keep you informed about promotional offers, bonuses, and special events.
• To prevent fraud, money laundering, and other unlawful activities.
• To improve bijli app's service quality and develop new features.
• To meet legal obligations and submit reports to regulatory authorities.
• To promote responsible gaming and help prevent potential addiction.

Bijli app will never use your information for any purpose not stated in this policy. If we ever need to use your data for a new purpose, you will be notified in advance.

4Data Sharing & Disclosure Policy

Bijli app may share your information with third parties only in very limited cases and under strict conditions. Your data is never sold under any circumstances.

• Payment Processors: Necessary information is shared to process transactions via bKash, Nagad, and Rocket — transaction-related data only.
• Game Software Providers: Limited data may be shared to ensure game results and functionality.
• Law Enforcement Agencies: Information may be disclosed under a court order or legal obligation.
• Security Experts: Limited data may be shared during investigations into cyberattacks or fraud.

5Cookies & Tracking Technologies

Bijli app uses cookies on its website. Cookies are small text files stored in your browser that help improve the site's functionality.

• Essential Cookies: To ensure the core functionality of bijli app (login, session management) — these cannot be disabled.
• Performance Cookies: Analytics data is collected to monitor site speed and performance.
• Functionality Cookies: Used to remember your preferences (language, theme).
• Security Cookies: Used to detect unauthorized access and fraudulent activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect some features of bijli app.

6Data Security Measures

Bijli app uses industry-leading technology to keep your data secure. Our security infrastructure is multi-layered and continuously updated.

• Across all data transmissions 256-bit SSL/TLS Encryption Is used.
• Sensitive data stored on servers With AES-256 Encryption Secured.
• To detect suspicious login attempts Two-Factor Authentication (2FA) Benefits are available.
• Regular Security Audit And penetration testing is conducted.
• Data is Retained On firewall-protected servers Where access is strictly controlled.
• bijli app staff can only access the data necessary for their specific role — Role-based access control.

7Your Data Rights

As a bijli app user, you have the following rights over your personal data. Contact our support team to exercise any of these rights.

8Data Retention Period

Bijli app does not retain your data beyond what is necessary. The retention periods for different types of information are outlined below.

• Account Information: Retained while your account is active. Up to 5 years after account closure.
• Financial transaction records: Retained for a minimum of 7 years as required by legal obligations.
• Gaming History: Retained for up to 3 years for dispute resolution.
• KYC Documents: Up to 5 years as required by regulations.
• Support Conversations: Deleted 1 year after the issue is resolved.
• Cookies & Session Data: Upon session end or within a maximum of 30 days.

9Minor Protection

Bijli app is a responsible gaming platform. Our services are strictly for individuals aged 18 and above only.

• bijli app does not knowingly collect personal data from anyone under the age of 18.
• Age verification is mandatory at registration. Providing false information will result in account termination.
• If we become aware that any minor's data is in our possession, it will be deleted immediately.
• Parents can report suspicious activity to [email protected].

10Policy Changes & Updates

Bijli app may update this Privacy Policy from time to time. We will notify you in different ways depending on the nature and significance of the changes.

• For significant changes, a notification will be sent to your registered email or mobile number.
• The date of each update will be clearly displayed at the top of the page.
• Continued use of bijli app after any changes takes effect will be considered acceptance of the updated policy.
• Previous versions are available upon request from the support team.

11Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, bijli app's dedicated privacy team is always ready to help.

After a complaint is submitted, bijli app will provide an initial response within 7 business days and a final resolution within 30 business days.