Bijli app FAQ —
All Your Questions Answered Here

First, make sure your mobile number and password are correct. Clear your browser cache and try again. If the issue persists, log in using the OTP method. If you're still unable to access your account, contact [email protected].

Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes.

No. Only one bijli app account can be created per mobile number. Attempting to create multiple accounts may result in all accounts being suspended and any accumulated balance being forfeited.

After logging in, go to the "Profile" or "Account Settings" section to update your name, email, and other details. To change your mobile number, please contact support.

To close your account, email [email protected] with your registered mobile number. Make sure to withdraw any remaining balance before requesting account deletion.

The minimum deposit on bijli app is just 100 BDT. This applies across all methods — bKash, Nagad, or Rocket. So even on a tight budget, you can enjoy everything bijli app has to offer.

First, wait 10–15 minutes. If your balance still hasn't been credited, contact support with a screenshot of the payment and your transaction ID. Our team will resolve the issue promptly.

Yes, you can deposit via bank transfer on bijli app. However, bank transfers may take a bit longer — typically 30 minutes to 2 hours. Depositing via bKash or Nagad is processed much faster.

Bijli app itself does not charge any deposit fees. However, transaction fees from bKash, Nagad, or your bank may apply, as determined by their own policies.

The minimum withdrawal amount on bijli app is ৳200. Once your balance reaches this amount, you can submit a withdrawal request.

Withdrawals to bKash and Nagad are typically processed within 15–30 minutes. Rocket takes 30–60 minutes, and bank transfers can take up to 2–6 hours. During peak hours, there may be slight delays.

Common reasons for a rejected withdrawal include an incorrect account number, incomplete KYC verification, or unmet bonus wagering requirements. Please resubmit with the correct details or contact support.

Yes, you can submit multiple withdrawal requests on the same day on bijli app. However, daily withdrawal limits may apply. Please refer to the site's terms and conditions for details.

Yes, bijli app is fully mobile-optimized. Whether you're on Android or iPhone, you can play seamlessly through Chrome or Safari. Pages load fast and game graphics run smooth.

Bijli app's Live Casino features Bangladeshi dealers and a Bengali-language interface. Many tables have Bengali-speaking dealers, making it a much more comfortable experience for local players. Enjoy a genuine casino atmosphere from the comfort of home.

If you get disconnected on bijli app, your game progress is saved. Log back in and you'll pick up right where you left off. Note that live games may have a time limit.

Yes, many slot games on bijli app have a demo mode where you can practice without using real money. However, Live Casino and betting games require a deposit.

Yes! bijli app regularly hosts slot tournaments and Sports Betting challenges. Winners receive cash prizes and exclusive bonuses. Check the "Promotions" section on the platform for all upcoming tournament details.

Bonuses cannot be withdrawn directly. However, once you meet the wagering requirements by playing with your bonus, any winnings can be withdrawn. Each bonus has its own wagering requirements.

Yes, bijli app offers daily and weekly cashback to regularly active players. Place a qualifying amount in bets and you'll get back a portion of your net losses.

You'll find a unique referral code in your profile. When someone registers on bijli app and makes their first deposit using your code, you'll receive a referral bonus. The more friends you bring in, the more bonuses you earn.

If you suspect unauthorized access, email [email protected] immediately and request an account lock. Change your password and switch to OTP login. Our security team will respond promptly.

Yes, bijli app supports OTP-based two-factor authentication. A code is sent to your mobile to verify your identity at every login. It's recommended to keep this feature enabled in your account settings.

Yes. bijli app is committed to responsible gaming. You can set your own daily/weekly deposit limits, temporarily suspend your account for a set period, and self-exclude if needed. To learn more, Responsible Play View page.